KYMC is very receptive to making changes based on your project and they are willing to work with you. That is the major difference of KYMC over other manufacturers, and that is important to me if you are going to buy equipment from someone. For a manufacturer to tell you ‘No this is the way we do it and you’ll have to make changes after we install it’ is not to the advantage of the customer. This is where KYMC is a lot different than others.
When you work with KYMC on the specifications to get the machine built with the components you want and you can get them serviced locally instead of overseas, it’s crucial. You can’t possibly carry every spare part and having North American supplied parts and components, is important to our business.”
When I got the opportunity to go over there, see the facility, see how they do it, then I got a better understanding of how they were able to be so competitive in the market. Couple of things:
Number one is the efficiency of how they operate.
Number two is the technical people and KYMC management’s knowledge of the people they hire, very well educated people. They came up with a lot of good ideas for the project, they also listened to our staff and responded to our needs.
We started doing business in 1989 with a 4 color printing press from KYMC. Even though the 1989 press is no longer being operated by our company today, we have enjoyed a strong relationship with KYMC over the years leading to the purchase of two CI presses in 2000 and 2002 and most recent purchase of an 8-color gearless CI press in 2013 even after considering many of the European brands. We have certainly enjoyed working with the KYMC team and our repeat business speaks loudly of our trust in their ability to meet our printing needs.
I would be happy to recommend KYMC equipment to any company. The equipment is well built and extremely reliable. I recently had the pleasure of visiting the factory in Taichung and to work with their very talented engineering team.
We have been a long-time customer of Kuen Yuh Machinery Co Ltd. We purchased two new KYMC machines back in 1995, a 6 Color Printing Machine “DFP 650” and a Slitter Re-winding Machine “PSN 1200”. Both machines are still in daily production and continue to be very important and reliable production machines for our business.
Since those earlier years we have expanded our Printing and Packaging business in New Zealand and in 2009 we had no hesitation in deciding to return to KYMC to increase our capacity. Our Management wanted to continue to enjoy the benefits of purchasing high quality reliable machinery with the added benefit of excellent and friendly after sales service. Thus, also taking advantage of the countless advancement’s in KYMC technology developments, we placed orders for a new 8 Color Printing Machine “Neoflex 8120GL” and a Micro Dot Plate Mounting Machine “SM 1200” in 2009.
More recently in 2012 we placed an order for a Single Color Inline Printer “MP1300” and a Solventless Laminator “SL 1200”.
All the machines were successfully installed in our Tauranga, New Zealand Flexible Packaging Plant and have all proved to be excellent trouble free machines, very good investments for the company.
We look forward to continuing to expand our business for many more years to come while continuing to grow and work with our long term suppliers, especially Kuen Yuh Machinery Co Ltd.